Refund policy

Return Policy

 

Returns

Due to the nature of our product, we do not accept returns or exchanges on any items once they have shipped. All sales are final.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery. Email us at lasaummartini@gmail.com with your order number and a photo of the issue.
We will review your request and issue a replacement or refund as appropriate.
Returns are not required for damaged or incorrect items.

Refunds 

Once we review your claim, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed back to your original method of payment. Please allow several business days for the refund to appear, depending on your bank or card issuer.

Late or Missing Refunds

If you haven’t received a refund yet, first check with your bank or credit card company.
If you’ve done this and still have not received your refund, please contact us at lasaummartini@gmail.com.

Exchanges

We do not offer exchanges.

Contact Us

For any questions regarding your order, reach us at:
cheers@lasaum.com